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FAQ

Where are the pillows made?

Offbeat Pillows are made in the United States and hand sewn by the finest sewers in North Carolina.

How long does it take?

Production time ranges from 2-5 business days for pillows. Apparel item production time is 2-7 business days. Shipping time will depend on your shipping method. 

Can I use the pillows outside? 

Unless noted, pillows are for indoor use only. If you would like an outdoor pillow, please email customorder@offbeatpillows.com. Outdoor pillows generally cost $2-$5 more. California residents please take note of Proposition 65 when purchasing outdoor pillows.

Do all pillows contain inserts?

Yes. Unless noted, all pillows are sold with inserts.

What do I do if I am unhappy with my order?

Mistakes happen...from all sides. If you have received your item and are not satisfied, email me, Ryan, at sales@offbeatpillows.com. Tell me what the issue is. Provide order number and product info along with clear photos if possible.